Google Voice (by Google)

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Review:

Google Voice is an extension for Chrome that lets you talk on phone, receive SMS and MMS, and act like it’s a real phone with a real number. If you have a Google number, download Google Voice extension and enjoy all its benefits right in your browser. Design 9/10 Being designed by Google, this app follows all the guidelines for Google’s own products. You’ll feel no surprise at the sight of its familiar look. Its resemblance to Google Voice web version (as well as to Gmail or other Google services) is only a goo...

Google Voice Review: a Real Phone in Your Browser

Google Voice is an extension for Chrome that lets you talk on phone, receive SMS and MMS, and act like it’s a real phone with a real number. If you have a Google number, download Google Voice extension and enjoy all its benefits right in your browser.

Design 9/10

Being designed by Google, this app follows all the guidelines for Google’s own products. You’ll feel no surprise at the sight of its familiar look. Its resemblance to Google Voice web version (as well as to Gmail or other Google services) is only a good thing.

The extension integrates with the browser seamlessly. It displays notifications about incoming calls or SMS or shows in the context menu, so there’s no special section you necessarily have to go through.

Functionality 8/10

In fact, this extension just activates your Google Voice account you create separately. So this section of Google Voice review tells more about the service than about the extension. Google Voice provides you a free phone number you can use as a virtual one for regular voice calls.

If the service works in your country, you can enjoy free calls and SMS within it, but overseas calls are paid. Due to active usage of VoIP technology these calls are much cheaper than regular landline or mobile ones. It also supports conference calls, unified account across all devices with the same account, voice dictation, SMS control, and many more functions.

The limitation of this service is logical: so far Google doesn’t have a good pool of numbers in most countries, with only 38 of them covered. So if you happen to live in a country not covered with Google Voice, the extension is of no use to you.

Usability 7/10

The extension operates the same way that WhatsApp, Telegram or other VoIP extensions do. When your browser works, the extension keeps you connected. It notifies you about incoming calls or lets you start a conversation. If you do most of your work in Google Chrome, this extension may save you much time and effort. You can integrate Google Voice into a context menu, and then any phone number you see on a page can be dialed with the right click.

Alas, recent updates (late 2018) require a new window to make a call, and it as well offers Hangouts as an option, so it takes more time to actually make a call.

Cross-Platform Use 9/10

The service offers more than just a browser extension. There are mobile apps for iOS and Android, as well as a web version. The extension for Chrome just makes usage easier and keeps you logged in (in case you need that).

In Conclusion

If you download Google Voice extension to your Chrome, you’ll benefit more from using this service. You’ll be online as long as you’re at your desktop, and calling will be easier. It’s not necessary for using the service, but if you’re a power user, it makes sense.

Pros:

  • Easier to access from your PC than web version;
  • Keeps you logged in to the service;
  • Lets you manage your account;
  • SMS and MMS support.

Cons:

  • Only makes sense for Google Voice users;
  • Got more complicated with recent updates;
  • Available even in the countries not covered by the core service.

Design 9.00

Functionality 8.00

Usability 7.00

Cross-Platform Use 9.00

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